8 Whiteman Street,3006Melbourne

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Overview

Crown Promenade Hotel offers spacious rooms with views of Port Phillip Bay or the city and Yarra River. Guests have access to a restaurant, bar, indoor swimming pool and fitness center.

Each room at Crown Promenade Melbourne includes a luxury private bathroom, 42-inch flat-screen TV with cable channels and a minibar. High-speed Wi-Fi access is available.

Guests can work out in the fully-equipped fitness center or relax next to the indoor swimming pool with views of the city skyline. Steam rooms and a masseuse are also available.

Mesh Restaurant offers stylish modern cuisine in elegant surroundings. Tonic Bar has an outdoor terrace and serves cocktails.

Located in Melbourne's vibrant Southbank entertainment precinct, Crown Promenade has direct access to the Crown Casino and Entertainment Complex, offering world-class restaurants, bars and shopping.

Rooms: 8

When would you like to stay?

Facilities of Crown Promenade Melbourne

Food & Drink

Restaurant
Room service

Bar

Breakfast in the room

Pool and Spa

Sauna
Fitness center
Spa

Massage
Hot tub/Jacuzzi

Indoor pool
Indoor pool (year-round)
Swimming pool

Transportation

Car rental

Front Desk Services

24-hour front desk
Newspapers
Express check-in/out

Currency exchange
Tour desk

Baggage storage
ATM on site

Common Areas

Terrace

Entertainment & Family Services

Casino

Cleaning Services

Laundry
Dry cleaning

Ironing service

Daily housekeeping

Business Facilities

Meeting/Banquet facilities
Business center

Fax/Photocopying

Shops

Hair/Beauty salon

Miscellaneous

Non-smoking rooms
Facilities for disabled guests
Family rooms

VIP room facilities
Honeymoon suite

Elevator
Heating
Air conditioning

Safety & security

Safe

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Hand sanitizer in guest accommodation and common areas

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Process in place to check health of guests
First aid kits available

Access to healthcare professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/out
Cashless payment available

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

Use of cleaning chemicals that are effective against coronavirus
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays

Crown Casino Theatre Melbourne

Guest accommodation sealed after cleaning
Property cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

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Food & drink safety

Physical distancing in dining areas
Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers
Delivered food covered securely

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Public parking is available on site (reservation is not needed) and costs AUD 44 per day.

Policies of Crown Promenade Melbourne

These are general hotel policies for Crown Promenade Melbourne. As they may vary per room type, please also check the room conditions.

Check-in

From 14:00 hours

Check-out

Crown Casino Melbourne Movie Theater

Until 11:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Free!Up to three children under 18 years stay free of charge when using existing beds.

There is no capacity for extra beds in the room.

The maximum number of total guests in a room is 4.

There is no capacity for cribs in the room.

Pets

Pets are not allowed.

Accepted credit cards

Mastercard
Visa
Debit card
UnionPay credit card
Eftpos
JCB
Diners Club
American Express

The property reserves the right to pre-authorize credit cards prior to arrival.

Important Information

Please note that full payment is required upon arrival. An additional $100 bond per night is also required.
Please note that there is a 1.2% charge when you pay with a credit card.
Please note that check in is only available for guests over 18 years of age. Guests under the age of 18 must be accompanied by a parent or an official guardian. You must show a valid photo ID and credit card upon check-in. This photo ID must be in the same name as the guest's name on the booking confirmation.
Please note that Crown Promenade Melbourne requires an AUD 100 credit card pre-authorization or AUD 200 cash deposit upon check in to cover any incidental charges.

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